Took my money, did not give me a book

Charged me $86 and then told me it could not give me the book. Told me to call and ask for refund. Have called multiple times, was on hold for ten min then sent to vmail. The same happened with the live chat - held for ten min then sent to leave a ticket request. They are scammers.

arandomperson1234 about Bookshelf, v3.8.1