My book doesnt appear on the app like it does on the website and no one answers my emails asking for help.
My book doesnt appear on the app like it does on the website and no one answers my emails asking for help.
I use this service for school and it took 4 separate emails to their service department to get their app to work on my iMac. I downloaded the app on my iPhone, after using it on my iMac for 3 months, and the app wont or cant recognize my account. So I followed the in-app help link and my email is returned to me as "undeliverable" due to "security violations." Two emails later, via replying to older service ticket emails, and its still inoperable. Remarkably displeased.
Its pretty great. I get all my books on my phone and can read on the go.
Nice app for being able to read text books offline and the ability to make notes, highlights etc are nice however there a few big issues. If you want to use the read to me feature it starts at the begging instead of the page you are on, if you leave and come back it puts me 2-4 pages behind where I left off and the same way when attempting to use bookmarks, the bookmark never takes me to the page where I set the bookmark. It is a nice looking app and easy to use but need bug fixes.
Loved the app up until the recent update. I was able to highlight important passages now I cant. I tried reinstalling a few times with no luck.
Great and convenient app! Really comes in handy for reading class material away from home.
Was told by a representative IN PERSON that purchasing a book would allow me to get a PDF. This is not the case. I cannot freely open the book in any other reader. Scam. But its thats how the education business is I guess. How sad.
Wasnt very pleased with this app for my CFA books.
Want to highlight a few words? Or a sentence? NOPE, 8/10 times itll just highlight the WHOLE PARAGRAPH. Want to delete said highlight? Sure, but itll also delete the words right along with it. Yep, now what?
-app crashes randomly -if you use another app and come back to it, it puts you back in the beginning of the chapter regardless of where you were. This also happens if you turn the screen off, change text size, or turn on vertical scrolling. -highlight one word and the whole paragraph gets highlighted -remove a highlight and the actual text disappears as well -accidentally click a blue text referencing a chapter? Shoots you straight to that chapter without asking you if youre sure -figures and pictures placed within paragraphs -tables with missing columns or empty columns that when viewed on PC are not empty -page numbers sometimes go 400, 337, 402... Im giving this 1 star for now. If they can at the very least fix the highlight feature, which I use heavily on PC, Ill give it 2 stars.
Lookn good, love the new look...getting BETTER all the time
The app is ok, but it needs to have a bookmark function to be really useful. It would also be nice to have a night mode reading option, with inverted colors.
I cant even log in! I know I am using the correct login and password but it says its not accepted. I even tried changing my password a few times and it still wont let me log in!
This app doesnt let you download the book you spent all your money on
The functionality is horrendous. I am a college faculty member. I loved coursesmart. I could carry all of my needed text via the app. This app has forced me to go back to carrying around the physical books. I feel bad for students who have to use this app.
When I use the WGU app to read a textbook, it gives me an option to stay on the WGU website or to open the textbook in the bookshelf app. When I choose the bookshelf app, it says that I do not have access to the book.
Im trying to just read my text book and so many times FPO will be where I assume I should be able to see an image!?
I love this app, Ive never had a problem with it. I dont know what the other people complaining about because the load is fast and its simple to use. I use this app almost everyday for my textbook and homework. Its extremely convenient and I love it!
It is ridiculous how long it takes to highlight text. I am forced to use this to access textbooks. It is taking at least three times as long to get through chapters. I feel as though I am being held hostage. Does the developer care if it does not function well for the user when the user is forced to use the app. The developer should be ashamed of this app, quit, and get a job in fast food.
I just literally downloaded the app less then five minutes ago. I forgot my password and had to reset it. I followed the link through my email just to be told the link expired. I havent even used the app yet but I will be deleting this ASAP